Outlook Connector sync Error

MS64 系列-郵件伺服器,郵件紀錄器的應用心得,問題與討論

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man
文章: 24
註冊時間: 週一 11月 05, 2012 11:24 am

Outlook Connector sync Error

文章man » 週三 3月 25, 2015 10:18 am

Dear Sir,
My email server is MS6420 and using firmware version 3.0.5.2. I used the Outlook connector and success sync for past time in outlook. But i don't know when it cannot sync success. It may be after upgrade firmware, i also have installed new version outlook connector, i success login, but when i press sync button, it will display below and cannot sync success:

unable to instantiate Microsoft Outlook.
Please check if Outlook is installed, and correctly configured

ray1212345
文章: 12
註冊時間: 週三 3月 13, 2013 2:05 pm

Re: Outlook Connector sync Error

文章ray1212345 » 週二 3月 31, 2015 12:06 pm

Hi Sir

I suggest as following as:

1.confirm connector version v2014.5.24.1
2.close outlook and sync connector again.
3.enable connector by administrator.

If you have any problem,
please feel free to contact me.

Skype: ray1212345

man
文章: 24
註冊時間: 週一 11月 05, 2012 11:24 am

Re: Outlook Connector sync Error

文章man » 週三 4月 01, 2015 9:07 am

3 items is true, but the problem is also display.

man
文章: 24
註冊時間: 週一 11月 05, 2012 11:24 am

Re: Outlook Connector sync Error

文章man » 週四 4月 09, 2015 10:33 am

I found the problem, the outlook cannot use multi-profile, if use multi-profile, i need to open outlook then it can sync.

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peter
文章: 160
註冊時間: 週二 2月 06, 2007 5:55 pm
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Re: Outlook Connector sync Error

文章peter » 週三 4月 15, 2015 4:45 pm

Dear SIR

can use skype or teamviewer remote check your pc environment status.
skype account can add we & Further for confirmation
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